Betting Rules

General betting principles

By opening, viewing or using a betting product, you agree to follow the applicable website terms, these betting rules and any specific conditions displayed for the market or event. If there is an inconsistency between general information and a product-specific rule, the product-specific rule will generally apply to that bet. If anything is unclear, do not place the bet until you understand the relevant information.

You must use your own account and provide information that is accurate, current and complete. An account must not be shared with another person, and you must not place bets on behalf of someone else. Players are responsible for keeping account details, passwords and devices secure. Any activity completed through an account may be treated as being authorised by the account holder unless there is evidence of unauthorised use.

Betting is available only where permitted by applicable law and the relevant product is offered to you. Location, account status, verification requirements and other restrictions may affect whether you can access a market or place a wager. We may refuse, restrict, suspend or close access to a product where this is required for legal, security, integrity or responsible gambling reasons.

• You must meet the applicable minimum age requirement before using betting services.
• You must comply with all account verification and identity checks that apply to your account.
• You must not use betting services for unlawful activity, fraud, money laundering or any other improper purpose.
• You must not attempt to interfere with the website, manipulate a market or exploit a technical fault.
• You should check all selections, odds, stakes and market conditions before confirming a bet.
• You are responsible for understanding the risks of gambling and for keeping your play within limits that are suitable for you.

Betting involves risk, and a losing bet cannot normally be reversed simply because the outcome was unexpected or the player later changes their mind. You should only wager money that you can afford to lose. Winning is never guaranteed, and previous results, statistics or displayed odds do not ensure a future outcome.

Placing and accepting bets

A bet is normally submitted by selecting a market, choosing an outcome, entering a stake and confirming the wager through the available betting process. A selection placed in a bet slip is not necessarily a completed bet. The bet is generally considered accepted only when the system confirms acceptance and records the wager in your account or betting history.

Before confirmation, check the event, competition, market name, selection, odds, stake, potential return and any special conditions. Information can change before a bet is accepted. A displayed price may be updated, suspended or removed, and the system may ask you to confirm changed odds before the wager can proceed.

Odds, prices and stakes

Odds are an indication of the potential return for a winning bet and may change at any time before acceptance. The applicable price is normally the price confirmed when the bet is accepted, not necessarily the price first displayed in a bet slip or promotional area. The amount returned on a winning bet depends on the accepted odds, stake and the settlement rules for the relevant market.

Minimum and maximum stake amounts, maximum returns and other restrictions may apply. Any applicable limit should be displayed during the betting process or in the relevant product information. A bet may be rejected, reduced or subject to a different limit where a market, account or transaction is restricted. You should not assume that a requested amount has been accepted until the confirmation is shown.

Bet confirmations and records

After submitting a bet, review the confirmation and retain the reference or transaction information shown in your account. Your betting history is the primary record of accepted wagers, including the time of placement, event, selection, stake, odds and settlement status where those details are available. If a confirmation does not appear, avoid placing the same bet again until you have checked your account history.

A bet may be voided, corrected or reviewed if there is a clear technical error, an obvious pricing error, a duplicate transaction, a market integrity concern, a failure of the betting system or another circumstance covered by the applicable rules. Where this occurs, the outcome will be handled in accordance with the relevant terms and the amount paid or returned may be adjusted.

Multiple and combination bets

Where combination or multiple bets are available, the rules for each component selection apply together with any combination-specific conditions. Some selections may not be combinable, and a change, void result or abandoned event can affect the way a multiple bet is settled. The bet slip should be checked carefully for the number of combinations, stake allocation and potential return before confirmation.

Events, markets and settlement

Each market has a defined outcome and a method for determining the result. The market heading, rules, settlement option or other information displayed with the market should be read before placing a bet. Different markets on the same event can use different settlement points, time periods or statistical sources, so a result that applies to one market may not apply to another.

Starting times and event changes

Displayed starting times are provided for guidance and may change. A delay, rescheduled event, venue change, format change, shortened contest or other material alteration may affect whether a bet remains valid. The relevant market rules will determine whether the wager is settled, carried forward, suspended or declared void.

If an event is abandoned, postponed or not completed, the applicable product rules will determine the treatment of each market. Some markets may be settled when a result is officially determined, while others may require the event to be completed. A bet is not automatically a winner because an event is interrupted or because one possible outcome appears likely.

Results and official information

Markets are settled using the official result or other recognised information source specified by the relevant rules. Informal reports, commentary, social media posts, live scores or the visible status of an event may not be sufficient to settle a bet. If an official result is corrected or updated, a settlement may be reviewed where the applicable rules permit it.

The settlement time can vary according to the event, market and availability of reliable result information. A market may remain open or show as pending while information is being checked. A delayed settlement does not by itself mean that a bet has been lost, won or cancelled.

Common settlement considerations

• The specific market wording determines which result is relevant.
• A market may use the result at the end of regulation time, a stated period or the completion of an event.
• Extra time, overtime, penalties, tie-breaks or other extensions may count only where the market rules say so.
• A participant, team or entrant that does not start may cause the relevant bet to be void or handled under a special rule.
• Dead heats, ties, equal scores or shared placings may be settled using a reduction or division method where stated.
• An incorrect result may be amended if reliable official information later establishes a different outcome.
• Where a selection is void, the treatment of a multiple bet depends on the rules for that type of bet.

For casino-style or other non-sport betting products, the result is determined by the rules and records of the relevant game or product. Game rules may explain winning combinations, paylines, rounds, bonus features, progressive elements, interruptions and the treatment of a disconnected session. Always read the rules available with the product before participating.

Cancellations, disputes and responsible betting

Cancellations and adjustments

Once a bet has been accepted, it generally cannot be cancelled or changed at the player's request unless a specific feature or rule allows this. Closing a browser, losing an internet connection, leaving a live event or failing to save a confirmation does not automatically cancel a wager. A bet can still be active after a device disconnects, so check your betting history before attempting to place it again.

We may suspend a market or delay settlement while checking an event, result, account activity or system issue. This is a normal control used to protect the accuracy and integrity of betting services. If a bet is voided or adjusted, the applicable rules will determine whether the stake is returned, whether a multiple bet is recalculated or whether another outcome applies.

Questions and disputes

If you believe a bet has been recorded, settled or displayed incorrectly, review the market rules and your betting history first. Keep the bet reference, event details, selection, stake and any relevant screenshots or confirmation information. A query should be raised through the available support or account channels so it can be reviewed against the transaction record and applicable rules.

Reviews are based on the available account, system, event and official result information. A technical issue, incomplete connection or difference between a live display and the final official result does not necessarily change the settlement of a bet. Any correction will be made in accordance with the applicable terms and relevant product rules.

Responsible betting

Betting should be an entertainment activity, not a way to make money or recover losses. Set a budget before you begin and avoid chasing losses by increasing stakes or betting more often. Take regular breaks and avoid betting when you are upset, tired, under the influence of alcohol or drugs, or feeling pressured to continue.

• Decide how much time and money you can afford to spend.
• Use available account controls, deposit settings or time-out options where you need help managing play.
• Do not borrow money, sell possessions or use essential household funds to gamble.
• Do not treat betting as a source of income or a solution to financial problems.
• Talk to someone you trust if gambling is affecting your finances, relationships, work or wellbeing.
• Consider self-exclusion or other support options if you are finding it difficult to control your play.

Updates to these rules

Betting products, markets and legal requirements can change. These rules may be updated from time to time, and the current version published on the website applies from the stated effective date. A market may also contain additional conditions that apply only to that market. Please check the rules regularly and before placing bets, particularly when using a new product or participating in a live event.